How Hotels Lose Their Shine: Factors That Can Tarnish a Reputation

Reputation in hospitality is everything, with trust being built upon quality service, guest experience, and years of hard work by management teams to build it up over time. However, this hard work can crumble if the hotel fails to meet certain standards or makes critical mistakes that damage guest trust. Whether it is due to service breakdown, poor management practices, or external forces beyond its control, often leaving hotels struggling to regain guests’ trust. Many things can cause such a fall from grace but it's often an accumaltion of issues. In this blog, we will look at some of these factors that might cause a hotel to lose its shine. Poor Customer Service and Guest Experience Hotels that fail to deliver excellent customer service quickly damage their reputation with guests by failing to exceed expectations as guests expect their money to be valued and respected when spending it on accommodation, which means instances such as rude or inattentive staff, delayed service, or f......

Read more »

A guide to creating a productive remote working set up

As someone who has been working from home and on the go while travelling for over 15yrs, I thought I would share some insights into how to make it work. Between family life, changing routines and limited space, your home office often has to do more than simply hold a desk and chair. It needs to support focus, comfort, and a sense of structure and be a space for creativity to flourish. Thoughtful interior choices can ease everyday frustrations, helping you work more efficiently while keeping the space calm and functional for everyone else. When your setup reflects how you actually live, productivity feels natural rather than forced. Choose the right location Where you place your workspace shapes how you work each day. A quiet corner or spare room, away from busy walkways and shared living areas, makes concentration easier and reduces interruptions. Natural light plays an important role too, as daylight supports alertness and can lift your mood during long working hours. Even in smaller......

Read more »

How to get the right work life balance as a remote worker

* This is a collaborative post I've been working from home as a self-employed freelance for a decade now and as many people who had the opportunity to work from home as a remote worker or swap to the freelancer life during lockdown had a taste of what it's like and its positive to see many have made this a more permanent switch. However, working from home isn't always plain sailing and while naturally it can feel chaotic to start with if you don't find a workable way forward it will start to affect your productivity, stress levels, creativity and even relationships.  Of course, there are major benefits to working from home like saving money on petrol as you no longer commute as well as saving you time, time which can be better spent elsewhere. Many workers also note they have great job satisfaction as well as offering a more flexible approach to those juggling roles outside of work such as parenting as remote workers can often be more present for their kids as well as t......

Read more »

5 ways to earn remotely, from home or while travelling

*This post contains some affiliate links  If you're looking to switch to working from home or you are planning to head off backpacking or travelling for a few months and want to have some income while doing so, or perhaps you just want to scale back and work part-time or become self-employed, here are a few ideas of way's to do that. Of course with anything like this it can take time to grow, some "side hustles" are just that, a side hustle to help you top up your earnings or earn a little bit more each month, so of course, can turn into full-time incomes but don't go chucking in your job unless you are financially stable enough to do so.  1. Freelance writing Part of my income is made from freelance writing and feel this is something anyone with a touch of creativity and sound knowledge of grammar can do. When you're starting out, like anything, you may earn a little less but as you gain more experience as well as more clients you can charge more. There are a......

Read more »